广州 IT Application Engineer

V2EX = way to explore

V2EX 是一个关于分享和探索的地方

现在注册

已注册用户请登录

• 外包信息请发到 /go/outsourcing 节点。

• 不要把相同的信息发到不同的节点

这是一个创建于 644 天前的主题，其中的信息可能已经有所发展或是发生改变。

https://www.foundit.hk/seeker/single-page-registration?from=Feed_Indeed&spl=HK_paid_job_boards_acq_affiliates_Feed_Indeed_Feed&gd=1&jobid=40504693&action=apply&utm_campaign=HK_paid_job_boards_acq_affiliates_Feed_Indeed_Feed&utm_medium=affiliates&utm_source=Feed_Indeed&spl=HK_Indeed_new&WT.mc_n=olm_sk_HK_Indeed_Paid

Job Description :

We are currently expanding our R&D teams in IT and looking for new colleagues who will join our team at our new location Guangzhou.

Your tasks:

Actively manage customer requests and incident calls, manage backlog and SLA related to Engineering Applications activities predominately ALM and Embedded Software Applications.

Provide 2nd Level Support ALM and Embedded Software Applications.

Implement, adjust and improve service process.

Active analysis current process landscape and applications to make sure Service Support processes are aligned with actual landscape.

Communicate proactive new workflows and process changes on several levels involved in Service Support.

Act as direct contact for the developer and engineering Teams in the Tech Center and external / internal service providers.

目前尚无回复

and service Process Support